We’ve Made Connecting with Us Easier! Introducing Klara
Posted on November 12, 2024
We’re excited to introduce a new, convenient way for you to communicate with us—Klara! Now, you can easily reach our office through secure messaging, right from your smartphone or computer. Whether you have a question about your appointment, need to follow up on your treatment, or want to discuss your eye health, Klara makes staying in touch simple and efficient.
Here’s how Klara enhances your experience:
- Secure Messaging: Your health information is protected with HIPAA-compliant technology.
- Real Human Support: No robots here! When you reach out through Klara, you’ll be communicating directly with our staff, ensuring personalized, human-to-human interaction.
- Easy Access: Simply select option 9 when calling our office, and you'll receive a text message asking how we can assist you. Once you respond, your message will go directly to our team, ensuring a prompt and efficient reply.
- Direct Texting: Prefer texting? You can reach us directly by sending a message to 843-428-0183. Whether you have a quick question, need to reschedule an appointment, or want to check on test results, just shoot us a text. Your message will be handled by our staff, who will respond promptly—making it easier than ever to stay connected without the need for phone calls.
- Website Messaging: You can communicate with us directly through our website using Klara. Just click on the messaging option, and our team will be ready to assist you.
- Faster Responses: Get timely updates and answers from our team without the hassle of phone calls.
We’re always here to provide the retina care you trust, and now we’re just a message away!
Have a question? Reach out to us through Klara today! Click the purple button in the bottom righthand corner of your screen to get started.
